Privacy policy

Last updated November 2026.

What we collect

When you request a quote or place an order we collect your name, company, email, phone number, delivery suburb and postcode, event details, dietary requirements and any notes you give us.

Why we collect it

To prepare your quote, confirm and deliver your order, contact you about it, and keep records required by law. We do not sell your information.

Who we share it with

Only with service providers who help us run the business, such as our delivery drivers, payment processor and secure hosting and database providers, and only as needed to serve you.

Dietary and allergy information

We use dietary and allergy details only to prepare and label your food safely.

Storage and security

Your information is stored with reputable cloud providers using encrypted connections, and access is limited to our staff.

Access, correction and complaints

You can ask to see or correct the information we hold about you, or raise a privacy concern, by emailing hello@operahospitality.com. If you're not satisfied with our response you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Who we are

Opera Hospitality Pty Ltd, ABN 79 647 246 400, Sydney NSW. Phone 0439 027 326 · hello@operahospitality.com